Frequently asked questions
Quick answers about accounts, shipping marks and route instructions.
Why do I need a shipping mark?
It connects your cartons to your Mandyce customer record and route.
Does the warehouse address change?
Yes. China → UK and China → Ghana use separate receiving instructions.
How is China sea cargo priced?
Staff show the sea-cargo price per kilo and the volumetric price. The applicable chargeable basis is confirmed on your invoice.
Can I request pickup or door-to-door service?
These options depend on the selected route and are confirmed in your quote or invoice.
How do I contact staff?
Use the WhatsApp button or email mandycelogisticsuk@gmail.com.
How do I create an account?
Use the Customer Account page. Your route selection generates your Mandyce shipping mark.